He
Business suite
Available now
Nextrobic HelpDesk
Tickets with a clock and a promise. Customer support ticketing with SLA management, automation, knowledge base, asset management and reporting.
Built for support teams answering to a service agreement.
Platform
Web portal
Portals
Admin portal · Agent portal · Customer portal
Deployment
Nextrobic cloud, your own cloud account, or on-premise on the Enterprise plan
Trial
7 days, full access, no credit card
Support
Email support on every plan · 24×7 with SLA on Business and Enterprise
6 modules
What is inside
Ticketing
SLA management
Automation rules
Knowledge base
Asset management
Reporting
Why teams pick it
Points that decide it
- SLA timers on every ticket
- Asset history attached to tickets
- Self-service knowledge base
- Automation rules
Everything below ships with it
- Dedicated admin portal
- Secure user portal
- Role-based access control
- Cloud deployment
- SSL security
- Audit logs
- REST API integration
Works alongside
Pairs well with
CR
Business suite
Nextrobic CRM
Manage leads, customers, sales pipelines, support tickets and marketing campaigns from one platform.
Available now
Details →
PO
Business suite
Nextrobic POS
Retail and restaurant point of sale with billing, inventory integration, barcode scanning and payment management.
Available now
Details →
Ac
Business suite
Nextrobic Accounting
Cloud accounting with GST support, invoicing, expenses, taxation, banking and financial reporting.
Available now
Details →
7-day free trial · no card required
Try Nextrobic HelpDesk free for 7 days
Full product access, both portals, cloud hosting and email support. No credit card, no sales call required to start.